1. Supplier information
www.horsedrawnpromotions.com is a site operated by Barry Hook, T/A Horse Drawn Promotions. Our main trading address is: 1 Poultry Farm Cottages, South Harewood, Andover, SP11 7AP. You can contact us by emailing firstname.lastname@example.org Please note that we cannot take DVD orders over the phone, nor can we offer any advice either technical or otherwise on the compatibility or content of any DVDs.
2. Product costs
All prices are listed on the website in GBP (£, pounds sterling). Actual price may vary in other currencies according to the exchange rate. Shipping costs are calculated at checkout, and are based on your geographical location. There are no other costs to be applied apart from the initial DVD purchase and the cost of shipping.
Payment can be made by PayPal (you do not need a PayPal account in order to use the PayPal checkout system) or by debit card. Please note that we do not accept cheques. If you wish to purchase DVDs by bank transfer, details can be provided on request.
Your DVDs will be sent out within 2-3 days of receipt of payment. Please allow longer for orders placed on weekends, bank holidays or near Christmas. Please note that shipping and delivery times for DVDs ordered from abroad may be longer than normal. Proof of postage can be provided on request.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment. Payments are handled by PayPal and we do not have access to your card details.
Disclosure of personal data: We may disclose your personal data in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
If you are concerned about your data, you have the right, subject to the payment of a small fee, to request access to personal data which we may hold or process about you.
4. Product information
Our DVDs are professionally produced here in the UK and are “region-free”, meaning that they should be playable in the UK, US, Canada and Europe. However we cannot guarantee that they will play on every different DVD/Blu-ray device or computer DVD drive and therefore we will not be held liable for any inconvenience, loss, damage or otherwise that results from any incompatibility with your DVD player or computer DVD/CD drive and the DVD(s) you have purchased.
5. Right to cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us unopened and in their original packaging to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of DVD(s) if they are unsealed by you. If DVDs are returned to us unsealed or not in their original packaging we reserve the right not to offer any refund, and to then keep or dispose of the returned DVD.
Our cancellation form wording can be copied and pasted into your cancellation email from here: Please cancel my order: (insert order number here). As per the policy I am aware that if the order is canceled the same day the charges are refunded once I have returned the DVD to you unopened and in its original packaging.
All notices you send us must be sent here: email@example.com. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees. Please quote your order number on all correspondence.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.